Frequently asked questions

Just in case we left you with any unanswered questions, we’ve compiled some in the list below. If you cannot find the answer to your question here, please contact us. We can tell you everything there is to know about a Traveleyes holiday.

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Do you spend all of your time with your assigned partner? Button

You can expect to spend the majority of the day with your day partner (please note, pairings will change daily). However, you will also be with the rest of the group as we go about enjoying our daily excursions and evening meals. After dinner, you may wish to join some members of the group for drinks, or you can relax and unwind as you wish.

Will we have the same partner throughout the holiday? Button

No, the pairings change daily. This way you get to know everyone else in the group.

Can I bring a friend? Button

Yes – you are welcome to join us with a friend, partner or relative. If that person is sighted, they’ll benefit from our sighted traveller discount too!

Will there be training provided? Button

Yes – Before each holiday, we send our sighted travellers a traveller information pack. This covers some basic steps on how to guide, though no particular skills/fitness levels are required. Practical training will be given to the group at the beginning of the holiday.

What benefits are there to a sighted person? Button

There are many! See our sighted travellers section.

What are the benefits for a blind person Button

World travel has never been so easy for a blind person. See our blind travellers section for more information.

Will all of the activities be suitable for blind travellers? Button

Yes – holiday suitability is checked with reference to the type of activities, level of activities, and vision impairment.

How do I register? Button

You can register with Traveleyes online. Click here to complete our quick and easy registration form. It only takes two ticks.

What if I need to cancel my holiday? Button

For details on our cancellation policy, please see our Terms and Booking Conditions.

Can you advise us on travel to and from the airport? Button

Yes – we will endeavour to help with any travel information/hotel accommodation needed.

Can a blind person bring a guide dog? Button

No, unfortunately at this time we are not taking dogs on our holidays. Not all airlines choose to carry guide dogs and assistance dogs in the aircraft cabin, and those that do must ensure that cabin safety is not compromised and that the welfare and comfort needs of the dogs are met. Because of the restrictions, and the fact that each blind/vision impaired traveller has a sighted traveller as a partner we have chosen not to take them.

Can Traveleyes recommend a travel insurance provider? Button

Yes. We can provide these details during the booking process.

Ask us a Question

If you have any further questions about how our holidays work, please contact us.